PBX Features

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PBX Features

So, you finally bought a PBX. What’s next? Well, you probably already know everything about it. Or do you? What are the features and settings of this new gadget that allow you to enjoy a superior communication experience? Whether you have one or not, you would surely need to know how to achieve the best out of this investment- one that pays off in the long run.

The vast majority of people working in offices and companies today use a PBX setup to work. From simple PABXs to IP-PBXs, the device has a host of modern features that have made your life easier. This is when you must take a gander at PBX Features that have advanced over time, to make the best decision for your business.

What is PBX?

PBX, or private branch exchange, is a telecommunications system that enables private businesses to access the public telephone network. PBXs allow businesses to manage their telephone systems by providing voice and fax capabilities, as well as phone directory services and Call Queuing.

Also, understanding PBX features is a must. It tells you how PBX systems operate. You need to know how to operate the features well and that too to reap the benefits they offer. To help you understand just that, we have put together a list of the most important PBX features and settings.

    • Conferencing
    • Ring groups
    • Hunt lists
    • Paging
    • Intercomms
    • GeoIP blocking
    • Regional outbound caller ID
    • CNAM with cache
    • Remote phone reboots
    • SIP and RTP encryption
    • Condition variable BLF
    • FMFM confirmation
    • Call forwarding
    • Extension BLF
    • Virtual Extensions
    • Flows
    • Custom destinations
    • AGI scripts
    • DISA
    • Feature codes
    • Fail2ban integration
    • Defaults
    • Parking lots
    • Stats
    • Least Cost Routing (LCR)
    • Video calls
    • Instant recording and pause
    • SIP decoding and debugging
    • Attended transfer
    • Streaming MOH
    • Short numbers
    • Conduits
    • Caller ID blacklist
    • Call campaigns
    • Voicemails
    • CRM integration
    • Nat control
    • Dial by name
    • Phone provisioning
    • PIN code dialing
    • Find Me/Follow Me
    • BLF parking lots
    • Spy, barge and whisper
    • Call history
    • Routing profiles
    • Phone books
    • Phone provisioning
    • MOS calculation
    • Caller ID modding
    • Multiple MOH
    • Billing (postpaid and prepaid)
    • Antifraud
    • Wallboards
    • Recording
    • FMFM and additional destinations
    • Advanced routing for calls
    • REST API
    • Blind transfer
    • Call waiting